Enterprise SaaS · Workforce management
I design how complex platforms decide what each person sees first.
Using behavior data, prototypes, and AI to help frontline teams act on the right thing at the right time.
10+ yearsin enterprise SaaS
0→1initiatives led with exec sponsorship
3 rolesadmins, managers, and frontline staff in every system
- 45% Faster task completion
- More confident staffing decisions
- 100% approval traceability